16 Visitors Share the Small American Habits That Surprised Them Most: Free Refills and a Manager Named Sheila

Curiosities
10/24/2026
16 Visitors Share the Small American Habits That Surprised Them Most: Free Refills and a Manager Named Sheila

A friend from Glasgow stayed with me last fall and came back from his first American grocery run with three photos: the cereal aisle, a free refill and a cashier who told him to have a good one. He asked me if the cashier knew him. These 16 visitors noticed the small American habits we stopped seeing years ago.

A Newcomer Found a Soda Machine on Day One and Discovered Free Refills, 10 to 15 Glasses at a Time

When we first arrived, and I walked up to a soda machine. We never had those, and I think I drank 10-15 refills of Coke before my parents started yelling at me. UNLIMITED SODA ARE YOU KIDDING ME.

A World Cup Visitor Was Surprised by Strangers Who Simply Start Chatting in the Supermarket

People have easiness on starting to talk with me, a complete stranger, in the middle of the supermarket. And it’s just a casual friendly talk.

An Exchange Student Kept Answering “How Are You?” Literally and Couldn’t Understand the Confused Faces

People kept asking, “How are you?” and seemed utterly perplexed when I actually answered literally.

EDIT: This was 23 years ago when I went to the US to study. I have since learned it’s a really unintuitive way of saying “hello” and I know how to answer it now.

From the author:

My friend from Glasgow lasted four days before he stopped answering “How are you?” with an actual report. On day one, a cashier got the full forecast for his week, jet lag included. By day four he was saying, “Good, you?” and walking off before the answer came back. He called it the most efficient conversation he had ever had.

A Manager Named Sheila Walked Up to a Visitor’s Table, and They Were Sure They’d Done Something Wrong

It had been 20 minutes since we got our appetizer (which we were having trouble finishing cos the portion was so huge), when a woman came up to our table and said, “Hello I’m Sheila, the manager,” and we were like have we done something wrong, but no she was there to apologize profusely for our main course being SO late.

We figured it would be another 15 min or so, which would be okay since we were struggling with the appetizers, but now as she was leaving our food arrived.

If that was back home, not only would the food be later than 20 minutes, there would be no Sheila to beg for our forgiveness. And definitely not if it was literally 10 seconds away.

A Road Worker Stopped Traffic So a Visitor Could Cross and Wished Them a Nice Day

I was walking down the street and there were some road workers doing something a bit ahead. When I got near them, one of them approached me and super kindly asked me to cross to the other side, halted the traffic so I could cross and wished me a nice day as I went along.

In my country they would’ve probably heckled at me for not crossing.

A British Traveler in Texas Thought the Server Was Joking About the Size of His Roast Beef

A British traveler in Houston asked for some roast beef and was sure the server was joking when she kept slicing. She wasn’t. It was a normal portion, about 18 to 20 ounces, and he was told it was Texas style. He carried it to the table and called it a light lunch.

“Brits STUNNED at Texas Portion Sizes”

Someone Who Moved From Europe to Tennessee Still Can’t Get Over the Fireflies

The nature. I moved from Europe to Tennessee and the amount of animals and insects I’ve seen here that just don’t even exist back home amazes me. Fireflies and armadillos are my favorite.

A World Cup Visitor Couldn’t Believe Americans Hand Their Credit Card to a Server

Handing over your credit card to pay for things, that’s an insane amount of trust you have in people. If we pay for a meal at a restaurant, the server will either bring a payment terminal to the table or they will take you to where the terminal is. Also, credit card use in general. I only use my credit card when I’m abroad, I don’t even have it on me most of the time when I’m shopping in my own country.

A British Family in the US Realized “Cheers” Had Quietly Turned Into “Have a Good One”

After three years in America, one British family noticed their goodbyes had changed. “See you later,” “cheers” and “bye” quietly disappeared. Leaving a shop, leaving soccer practice, saying bye to a friend is now “have a good one,” and they honestly prefer it.

“One of the little things that’s surprised us about living in America”

A Homesick Australian Asked for the Australian Film Section, and the Clerk Talked Films With Him Anyway

I went into a video store in San Francisco about 6 years ago and asked for the Australian film section; which of course didn’t exist. But the dude working there was super friendly and let me talk to him about Aussie films for 10’s of minutes. I guess I was homesick... he really made me feel welcome. I walked out at least an inch taller.

From the author:

Read these answers back to back, and a pattern shows up: what visitors remember is almost never a landmark. It is a person who had a spare minute. A road worker who stopped traffic. A clerk who talked about Australian films. My friend has been back in Glasgow for a year and still brings up the cashier who told him to have a good one.

A World Cup Visitor Read “Entrées” on the Menu and Wondered Where the Main Courses Were

In a restaurant, the menu had entrees and desserts, and I thought, “These starters are huge, and where are the mains?” Took me a minute and then I realized you guys use that word for the main meal.

An Englishman Found Out the Yellow School Buses Were Real, Not Just a Movie Thing

As an Englishman:

(I think this one might just be me but) that the yellow school buses are real (I thought they were just in movies)

(also not really interesting but) in the UK, bottle lids are attached to the necks of the bottle, which is quite annoying, but in America I kept dropping lids, because they aren’t attached;

and how friendly people were, making eye contact walking down the road, and people talking to me in the supermarket.

A Visitor From Belgium Kept Wondering Which Game Everyone Was Celebrating, Because of All the Flags

Not really a shock but one thing that really surprised me was the sheer amount of flags.

It was like almost every building had an American flag. Here in Belgium, if I see a house with a national flag I assume there’s some kind of sport event going on that I didn’t know about.

A Visitor Thought Steam Rising From Manholes Was a Movie Effect Until a Work Trip to Buffalo

Steam coming out of manholes in the streets! I was fully convinced that was something they did in movies to make it look eerie. Then I went to Buffalo, NY for a work thing and saw it for myself.

So weird!!

An Australian Who Lived in Atlanta for 2 Years Credits Americans With Teaching Him to Talk to Anyone

How friendly they are! I’m an Aussie who lived in Atlanta for 2 years and I was blown away by how friendly Americans were. They were constantly striking up conversations in public and it forced me to come out of my shell. I credit my confidence and being able to talk to anyone about anything down to my time in America.

A Family From Japan Had Brisket Served on a Shovel, Then Walked Into an Elvis Contest, and the Dad Still Talks About It

Several years ago one of my friends reached out because there was a new international student joining a local college and their parents were hoping to find somebody in the US to help them out.

We went to a local BBQ restaurant that serves a huge family style meal on a giant shovel. The dad was absolutely blown away and took like 30 photos before we could eat. We then went downtown but didn’t realize that there was both a classic car show downtown and an Elvis impersonator competition going on.

This family that had never been outside of Japan ate brisket out of a shovel then immediately walked around looking at classic muscle cars while dozens of dudes dressed like Elvis walked around.

The last time I talked to the student, she said her dad still talks about the BBQ shovel, car, Elvis day all the time.

The dad in the last story still talks about one Saturday of brisket, muscle cars and Elvis. Visitors take home the small habits we stopped noticing long ago, and some of them keep using those habits for years.

What’s a small habit where you live that surprises every visitor? Tell us in the comments.

Preview photo credit madkeepz / Reddit

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