I Refused to Let My Boss Install a Time-Tracking Software on My Laptop Because I Work Remotely

People
3 weeks ago
I Refused to Let My Boss Install a Time-Tracking Software on My Laptop Because I Work Remotely

Remote work has changed how we see our jobs, giving people freedom, flexibility, and a sense of trust. But sometimes, that trust is tested when companies try to control how employees spend every second of their day. In a world where technology can track our every move, one reader recently sent a letter to Bright Side to share her surprising experience with this very issue.

Here’s Betty’s letter:

Hi Bright Side,

I work remotely. Last week, my boss asked to take my laptop to install a “productivity” tool that would track my working hours. I refused. “I don’t need a digital babysitter,” I said. “Remote work runs on trust, not control!”

The next day, HR insisted I install it anyway. I smiled, thanked them, and complied. Turns out, this so-called “productivity” software is nothing more than spyware that monitors every mouse movement and keystroke. If you stop moving the cursor for three minutes, your status turns red, and your boss receives a “low activity” alert.

But what they didn’t know is that now I have my own workaround: I tape my mouse to my Roomba whenever I step away, or casually spin a pen on my mousepad when I’m on my desk but doing something else.

Still, something inside me has shifted. I can’t give to this job the way I once did—now that I know trust has been replaced with surveillance. Before, it felt like I was building something of my own; I worked with heart, with pride.

But that’s gone. The moment they decided to monitor my every move, something vital between us broke, and I don’t think it can be repaired.

— Betty

Your attitude is the reason businesses are forcing people back to the office. If everyone worked their shift, didn't slack off and try to avoid work when working from home, companies wouldn't be so motivated to get everyone back in the office.

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Thank you, Betty, for sending us your story. It’s a powerful reminder of how trust and control can collide in the remote work era. Here are 4 pieces of advice that might help you—and anyone facing a similar situation—find clarity, confidence, and peace moving forward.

Redefine Trust, Don’t Let It Break You.

It’s understandable to feel betrayed when your company replaces trust with surveillance. Instead of letting that feeling fester, try redefining what trust means for you in this new reality. You can still take pride in your work by setting your own standards of excellence, not just following a timer.

Remember, your integrity isn’t measured by mouse clicks, but by the quality and impact of your results. Let this experience remind you that your worth is self-defined, not software-defined.

Turn Frustration Into Fuel for Change.

If this situation feels unfair, use that frustration as motivation to explore new opportunities. Many companies today value autonomy and results over constant monitoring—start looking for them. Use your time to update your portfolio, network with professionals in your field, or even learn new skills that open doors elsewhere.

Instead of feeling stuck, take back control of your career path. Sometimes, losing faith in one job is what pushes you toward finding the right one.

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I am not really understanding those of you who are in agreement and approval of software monitoring???? It should be easy to know if she is a productive employee or not. Is the work she is reaponsible for being done? On time? Done well? Voila! Aside from the comical metric of moving a mouse every 3 minutes(wouldnt you love to need improvement on your review in this area?!), it is a Ridiculous ask of the business. If this ia the only way they have to know if her job is being performed adequately, its time to seek another more challenging position.. I think that you all have missed the point. Sounds as if she was well engaged, and working just fine. I would be offended as well if they asked to monitor my movements for no reason. Would the boss sit and look at you all day in office to record your movements? If this is necessary, hire children and let the rest of us work the big girl jobs and get things done. This cannot be all we are worth. If an employee is not getting the job done well, handle it. Dont make everyone else miserable by treating them like toddlers.

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I work most effectively in binges no matter the time of day or night and push myself to finish projects ahead of time. If I was being tracked like this I would reduce my hours to the bare minimum.

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That right Lizzy. People work best and are most productive at their own pace. This is about CONTROL more than anything…if it were about production then remote work would be purely based on performance and with software that’s a simple thing to do. So this tracking is all about control, digital slavers entering into a persons most treasured commodity in this life….their own HOME for gods sake. If they want to track your every minute…purchase land-build an infrastructure-get investors or pay with their own capital-build the structures needed for running a business-factor in the cost of upkeeping a building (it’s a massive expense) I mean seriously?? People need to wake up and realize they are being controlled by other PEOPLE.

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Wow boss way to ruin the reason most WFH staff WFH. This is more about managers justifying their pay than any productivity gains.

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The trust is broken from your boss to you. So what they want to make sure your working that is normal. I work from home and consider it a privilege and I'm sure they track me but I don't care.

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You are paid to work and working remotely is a privilege. If you do not like it get a new job

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Mouse Activity isn't work, whether remote work is a privilege or the hiring practice of the corporation to attract better talent is irrelevant

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Working remotely is a privilege? Really? So you think someone’s doing YOU a favor? And you’re 100% certain you aren’t doing them a favor? Wow, no wonder you are sitting there with your face buried in you monitor scratching away like a chicken in a farmyard. You think you have some privileged freedom? lol

Wow.

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Sounds like you been taking advantage of the company only a time theef would do what you're doing totally unacceptable id fire your ass

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You get paid to work from home Yes there's trust when the employer side that you do your job
When yo're not meeting
quota per say then yes the trust is broken and they're going to want to figure out what you are doing
They pay you to do a job not let your mouse ride around on a rumba have some pride in yourself have some pride in your work

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I've never been able to work remotely. The industry that I worked in is full of managers that " need to keep an eye on the staff " I was so tired of constantly being tasked with more work than there was time to accomplish in the workday , a constantly increasing benchmark for customer service and the expectation that I could type hundreds of words per minute while constantly answering clients questions. I recently retired and it's wonderful. Even if I ended up needing to go back to work, I'd never return to insurance.

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I worked remotely forc13 years. I never missed a deadline. Never missed a performance marker. Improve my capacity. if that isnt enough to prove you are working and doing your job then fuck the company.

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I'm gps tracked, camera tracked, and if a certain customer live feed camera and app tracked. It's a pain in the ass. Yet when something comes up, it's all there to cover your ass.

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Completely get where the writer is coming from. Working remotely is about flexibility and trust when a boss starts insisting on tracking every mouse move that trust gets shattered

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Your job is not your friend. They pay you for your labor. If boss is taking, it means said employee or other employee shattered the trust and ruined it for everyone else. They can't just monitor one person, if they are going to monitor, they have to do it for everyone to avoid lawsuit. This is entitlement without realizing you have more to lose.

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If this is about “labor” than your “boss” can shell out the money it takes to own a building/real estate it requires to house employees genius. Have you ever heard of “piece work”? That is what needs to happen for ALL remote workers. You should be paid solely based on your performance since you are basically a partner in this….YOU OWN THE DAMN BUILDING…. lol people can be so stupid sometimes

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Young people these days don't know what it means to do a proper day's work. No wonder your boss wants to track you if you put so much effort into slacking off.

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Not every component of a job has to do with how many keystrokes on the computer. She could be doing required work that's not on the computer, but it would look like she's slacking off while she's actively doing her job! To assume that she's doing it to slack off is ridiculous. You DO know the old saying about assume, don't you?

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Where do you get the idea she is slacking off? Now instead of concentrating on reading an email, work procedures, researching etc she has to fiddle with her mouse.

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She literally said she taped her mouse to a Roomba. To have to go that far is ridiculous. 3 min is actually a long time, and it tracks mouse and key strokes. If you work on a computer 3 min is A LOt of time. Reading and email requires you to click on it and scroll. You would be surprised how often you have activity when actually working....

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Back when I worked in office most people wasted a lot of time. Guess what, it was people of all ages. So the young people comment is wrong and based on nothing in the letter. The OP could be 25 or or 65 for all we know.

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Communicate Before You Quit.

Before walking away, try having an honest conversation with HR or your manager. Calmly express how surveillance affects your motivation and sense of trust. Frame your thoughts around how mutual respect leads to better productivity—not rebellion.

You might be surprised: some companies install these tools without realizing how invasive they feel to employees. Speaking up could help them understand and perhaps even change their approach for everyone’s benefit.

Protect Your Peace and Privacy.

If you decide to stay, create healthy emotional distance between your work and your self-worth. Accept that you can’t control every policy—but you can control your reaction to it. Set clear boundaries: take breaks away from the screen, mute notifications after hours, and remind yourself this is just a job, not your identity.

Keep your personal devices separate and secure from any company-installed software. In a monitored world, peace of mind is your most valuable productivity tool.

In today’s world, more and more people work remotely, enjoying the freedom and balance it brings. But sometimes, not everyone sees eye to eye on what “working hard” really looks like when you’re not in the office.
I Refused to Work From the Office After Being Hired Remotely—My Boss Took It to HR

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Unless that PC is your personal machine, you don't get a choice in the matter because it's not your machine.

This Is a great way to get fired

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It is amazing the number of people that support this action by an employer. All that matters is whether the person is getting their work done-- period. How much time they sit in front of their laptop, how much time they move or click a mouse or type on their keyboard is irrelevant. Even if her employer *may* have the right to place monitoring software on her computer, it doesn't make it right. It is not necessary. Working from home has benefits for the company as well. It is not a privilege as some think of it. If people are hired to work from home their employer should be confident that they will. If they dont get their work done, if they are not available for meetings those are concrete things that are relevant not whatever some tracking software can report.

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As an owner of a small firm tracking software is a life saver. We recently had to terminate an employee whom we thought was a model employee. We had even given her a mid term raise. It was only when her manager started doubting her output we installed a software. It showed she was available only 30% of time. She would fill all her time sheet against meetings which she said she had to conduct with her team to explain work. In a month she filled 147 hours against meeting while 33 hours against project. We figured this was happening since months. She had another laptop beside her where she was working another job. We got to know when the monitoring software mentioned a file opened not related to our work. In a hurry one day she opened the file on this system instead of the other one which got flagged.
This software also has helped to identify the silent ones who pull more than their weight and we have been happy to recognize them.

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I don't understand what the problem is... she learnt to work smarter, not harder. Looks like she deserves a raise!

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I work remote since covid. We all mostly do. I have a shift, I work 9-6 and I work the same at home as I did or do in the office. I feel that anyone that has your attitude is probably not doing the work they're supposed to be doing during the hours they are supposed to be doing it. That's probably why so many companies are asking people to go back to the office. If you don't give the employer any reason to suspect you why would it be a trust issue?

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