I Refuse to Serve Coffee to My Boss, I’m the HR, Not a to-Go Coffee Place

Don't feel bad. I do feel however that u should have waited for a private moment AFTER these particular "guests" as u put it were gone. Since u did define the visitors that way I will assume they were not there for company related matters and I'm sure that made it all the worse for u. Still to embarrass ur boss in front of people will not make this whole situation for u any easier. IF they were there on business then I'd have to say bad on u and u should have made the damn coffee{for the last time}. In a one on one setting ur face would not have turned into a flaming tomato volcano because u know it would have been easier for her to hear u. All ur boss knows now is u caused her to seem small and lacking in authority. She'll be on a mission to see u out the door. U know, as an HR person u should have been on top of proper work place communication. U also should be aware of what steps u need to be taking to take care of what's going to be coming ur way...shit storm approaching captain. When u say u worked hard to get where ur at I assume u mean the minimum 2 years of schooling at minimum? It was just a pot of coffee but I'm sure it's ultimately ur job position that pot of coffee cost u.

So she is abusing her authority and creating a Hostile work environment for the HR employee?? You do know your job is created for right? Making sure these exact things dont happen to the employees within the company. Does she understand what your title and job stands for??

I read other comments. If you don't think she worked hard to get to where she's at, you're fooling yourself. I think you might have a bit of a chip on your shoulder. She was working to make a good impression on her guests, maybe think team player. I agree w others, talk to her later about it. I'm wondering if she was trying to land a deal. If so that deal pays you! Help her help you. My thought still stands, it's a great day to make coffee. Don't know how? Google it!! You might need to learn a new set of skills🤣

I'd make some damn good coffee!

Manipulators are often incharge. If shes the boss where her PA? Unless your job discriptipn is clear she may well try these tactics to increase her perceived seniority. In reality she is a small person.
Do you have a senior person in HR to discuss this with? If it becomes a norm or you find yourself feeling frightened then its time to move

A number of years ago a large facility we built had some problems. As head of engineering I went out with two techs to figure the problem. After we determined a solution it was about lunchtime. We were a half hour from town.
So I left the two techs to start the revisions and drove to the subway sandwich store on the outskirts of town to get us lunch.
Should the engineering manager run sandwiches for some techs? You do what needs to be done to get the job/task done quickly for the client.

Companies go through good times and bad. If you want to be the person they keep, solve problems. Instead of saying I can't, be able to say it's fixed/solved.

Dont you dare feel bad. You need to report her and set boundaries. Thats our problem now, no one wants to tell...

She doesn't pay you. Her paycheck comes from the same place as yours. "Oh, I thought company paid me. I didn't realize that you did. If that's the case I'm sorry."

If it comes down to it all of companies need hr people wouldn't sweat it

When you accept that order, it will get worse latter.